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FAQ

  • Is it safe to make online payments on Diamond Christyle?
    Yes, we take the security of your online transactions very seriously. We use industry-standard encryption technology to protect your personal and payment information, so you can shop with confidence. We accept secure payments with all major credit cards and debit cards, giving you the flexibility to choose the payment option that suits you best. If you have any concerns or questions about our payment process, please don't hesitate to contact us.
  • What forms of payment do you accept?
    We accept secure payments with all major credit cards and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal and Apple Pay and After-Pay for added convenience. Rest assured that your financial information is safe with us, thanks to our advanced encryption technology.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Do you offer international shipping?
    Unfortunately, at this time we do not offer international shipping. However, we are constantly working to expand our coverage and reach more customers around the world. We encourage you to sign up for our email newsletter to stay updated on any changes to our shipping policies. Thank you for your understanding and continued support of DIAMOND CHRISTYLE.
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